At DXBout, we believe in ensuring your satisfaction with every purchase. Here's our straightforward refund and return policy:
1. Refund Limit:
- Our refund policy allows for returns within 7 days of the delivery date. If you find that your purchase doesn't meet your expectations, we're here to help.
2. Eligibility Criteria:
- To be eligible for a refund, the product must be in its original condition, unused, and undamaged. We kindly request that the item remains in a state allowing for resale, with all tags and packaging intact.
3. Easy Return Process:
- To initiate a return, please contact us at dxboutstore@gmail.com within the 7-day window. Our customer support team will guide you through the return process and provide you with the necessary instructions.
4. Inspection and Refund:
- Once we receive the returned item and confirm its eligibility, we will process your refund. Please allow a reasonable time for the refund to be reflected in your account.
5. Customer Responsibility:
- We appreciate your understanding that the customer is responsible for the return shipping costs unless the product is deemed faulty or incorrect.
Contact Us:
- If you have any questions or concerns about our refund and return policy, feel free to reach out to us at dxboutstore@gmail.com. We're here to assist you every step of the way.
Thank you for choosing DXBout. We aim to make your shopping experience as enjoyable and risk-free as possible.